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cargo-partner Sets Up 24/7 EMERGENCY Desk in Istanbul
July 29, 2020

cargo-partner Sets Up 24/7 EMERGENCY Desk in Istanbul

To ensure the speedy handling of time-critical shipments, the logistics provider has introduced an EMERGENCY Desk that is available around the clock. As a respond to the customers need, cargo-partner in Zagreb established in April regular direct groupage truck service five times a week between Turkey and Croatia.

As a consequence of the global COVID-19 crisis, companies worldwide are faced with interrupted supply chains and reduced transport capacities which increased need for flexible transport solutions. In response to the demand for PPE personal protective equipment, Turkey has started production in its own factories and thus ensured the availability of supplies for its own and global needs. Currently, Turkey is the leading manufacturer of protective equipment in Europe, and probably in the world. The production of PPE products include disinfection machines, hand sanitizers, hospital beds, various masks and protective clothing.

With new 24/7 EMERGENCY Desk in Istanbul, cargo-partner reacts to the growing demand and offers to customers a dedicated point of contact for highly time-critical shipments.

These are shipments with a critical delivery time that need to be shipped and delivered to the final destination in soonest possible time. In the air transport of goods, we call such shipments emergency cargo. Due to customer needs, cargo-partner has opened emergency desk in Istanbul, available 24/7 at emergency.tr@cargo-partner.com.

Emergency team is specialized for time-critical transports, including full and part charters, express pickup and delivery, on-board-courier services and priority customs clearance. As a reliable alternative for regular airfreight transports, cargo-partner provides weekly, if required often, scheduled charter flights from China via Hong Kong to Europe. The service includes trucking from whole Mainland China, including the key gateways, and on-carriage from Budapest to the final destination anywhere in Europe. In addition, cargo-partner handles all customs formalities at borders and airports.

Recently, cargo-partner team in Turkey organized air charter transportation of personal protective equipment PPE with urgent request from Istanbul to Munich. Team organized aircraft A310F with optimal aircraft cargo space, arranged trucking of goods from Adana to Istanbul where goods were loaded to the aircraft at Ataturk airport. Upon landing at Munich airport, cargo-partner team in Munich completed final part, customs clearance and urgent delivery.

In April, cargo-partner in Zagreb introduced new direct groupage service between Croatian and Turkish market. Croatian team recognized customers need and promptly insured transportation five times per week with fleet of 250 trucks. In cooperation with Turkish and other offices, cargo-partner team Croatia, creates comprehensive logistics solutions for the transportation of all types of cargo, including ADR dangerous goods and temperature-sensitive goods. They are available 24/7 for all inquiries and support with insured fast communication and end-to-end logistics solutions which include collections in the free zone, sorting of shipments with deliveries to multiple destinations and the option of direct door-to-door delivery with customs clearance.

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