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PRIVACY STATEMENT


This privacy statement (the “Statement”) explains when and why we collect your personal data, how we use it, your rights in relation to it, and the conditions under which we may disclose it to others.


1. About the American Chamber of Commerce in Croatia (AmCham)

Since 1998, AmCham Croatia represents business interests of U.S, international and companies in Croatian ownership. We are wide international platform which gathers companies regardless of their origin or size, committed to doing business in Croatia and contributing to Croatian competitiveness and high business standards.

AmCham represents more than 220 companies which employ more than 67.000 people in Croatia. AmCham Croatia has been founded as non-governmental and non-profit business organization and is fully funded by its membership.

Our mission is to provide to its members a forum for developing business opportunities, through promoting high standards of business practices, pursuing policy advocacy and offering high level networking. You can find out more about the us at www.amcham.hr

2. Contact Information

If you have any questions regarding AmCham’s processing of your data, this Statement, or our privacy practices, please send them by email to privacy@amcham.hr by writing to American Chamber of Commerce in Croatia, Strojarska 22, 10000 Zagreb, Croatia. You can also contact us by phone at +385 1 4836 777.

3. Why does AmCham collect your personal data and on which basis?

Your personal data is protected by law and every processing of your personal data must be based on a proper legal basis, in accordance with applicable law. It also includes sharing your personal data with third parties. We collect and process your personal data on the basis of:

  1. Your written consent for our use of your personal data
  2. Fulfilment of a contract we have with you
  3. Compliance with legal obligations
  4. Our legitimate interests

We are committed to ensuring that the personal data we collect and use is appropriate for the relevant purpose, and does not constitute an invasion of your privacy.


What we use your personal data for Our legal basis Our legitimate interests
  • Entry into AmCham Croatia business database
  • Fulfilling contracts
  • Our legitimate interests
  • Your consent
  • Keeping records up to date
  • Managing our relationship with you as a member, organization representative or business partner
  • Sending you information about AmCham's activities and services to your e-mail address and written invitations for special events
  • Fulfilling contracts
  • Our legitimate interests
  • Your consent
  • Providing you with membership benefits and services that may be of interest to you
  • Promoting Members
  • Facilitating member-to-member connections
  • Telephone reminders related to AmCham's activities and services
  • Your consent
  • Our legitimate interests
  • Making sure that you are aware of activities that may be of interest to you
  • Sending an electronic Q-bulletin containing special members' offers
  • Fulfilling contracts
  • Our legitimate interests
  • Your consent
  • Promoting members
  • Providing you with membership benefits
  • Sending you AmCham Yearbook and News&Views magazine
  • Fulfilling contracts
  • Our legitimate interests
  • Your consent
  • Promoting members
  • Keeping you updated regarding our services and activities
  • Collecting feedback about the satisfaction with AmCham's services and activities, as well as issues relevant to the doing business by electronic means
  • Our legitimate interests
  • Your consent
  • Making sure we are providing you with best possible service, collecting inputs for our policy work and advocacy efforts towards government

4. What personal data is AmCham collecting?

AmCham may collect information covered by the following categories of data:

  1. Name and contact data: first and last name, title, job position, email address, postal address, street address, telephone number and other similar contact data.
  2. Credentials: Passwords and similar security information used for authentication and access to AmCham members only web pages.
  3. Company data: number of employees, ownership structure, VAT number, year of registration, main business activity, headquarters
  4. Food preferences: Information about, e.g. food allergies or similar, for the purpose of ensuring you are served appropriate food during our events.
  5. Events and meetings attendance, invitations sent, guest lists, photos from our events and activities.

5. How does AmCham collect your personal data?

AmCham obtains personal data about you, for example, when you or your organization apply for membership with the AmCham, register for or take part in activities, talk to us on the telephone, use our website, contact us by email and/or letter, provide your business card, contact us about services or offerings, or participate in membership surveys.

We may also collect your personal data from your employer, if your employer is a member of or applies for membership with the AmCham, and lists you as contact person, or if your, e.g. spouse, colleague or any acquaintance indicates you as his/her plus-one when registering for events.

We may also collect your personal data from partners, third party providers and publicly accessible sources.

6. For how long does AmCham keep your personal data?

We will keep your personal data for as long as you are a member of the Chamber, as long as you are a contact person or representative for a company that is a member of the Chamber, or as long as is set out in any applicable contract.

If you cease your membership or the applicable contract with you is terminated, we may keep your personal data for up to 10 years in order for AmCham to respond to any questions or complaints or to maintain records in accordance with applicable laws and regulations.

6. Who does the Chamber share your personal data with?

We may share your personal data with the following organizations:

  1. Co-organizers of our events and/or activities such as other chambers of commerce, members, and partners.
  2. Event planning companies.
  3. Organizations and individuals that we introduce you to.
  4. Organizations you ask us to share your personal data with.
  5. Service providers, such as financial services companies; event registration, invitation and news software providers; customer relationship management software providers; member directory software providers; and
  6. For AmCham activities in cooperation with and hosted by U.S Embassy at their premises, we will provide relevant invitations and comply with security protocols.

8. How can you access and control your personal data?

At any point while we are in possession of or processing your personal data, you have the following rights:

  1. You have the right to access and request a copy of your personal data kept and processed by AmCham.
  2. If you believe that any personal data relating to you is incorrect or incomplete, you may request the correction thereof. AmCham will promptly correct any such personal data.
  3. You have the right to request erasure of your personal data or restriction of processing concerning your personal data, under the conditions and within the limits set out in the General Data Protection Regulation (GDPR).
  4. You have the right to data portability, i.e. the right to request that the personal data you have provided to AmCham be returned to you or transferred to someone else in a structured, commonly used and machine-readable format. The latter right must be exercised in compliance with your confidentiality duties.
  5. You have the right to object to being subject to the legal effects of automated processing, including profiling, under the conditions and within the limitations set out in the GDPR.

You can exercise the above rights by contacting us using the details set out in section 2 above. Further, you have the right to register a complaint with a supervisory authority as outlined below.

9. Right to object to processing

You have the right to object to certain types of processing, such as direct marketing.

10. Get a copy of your personal data

If you would like to access and get a copy of your personal data that is held by AmCham, please contact us using the details set out in section 2 above

In the event that AmCham refuses your request under rights of access, you will be provided with a reason as to why. Further you have the right to register a complaint with a supervisory authority as outlined below.

11. How to withdraw your consent

If you have provided your consent and thereby given the Chamber the right to process your personal data and wish to withdraw such consent, please send an email to privacy@amcham.hr. Your withdrawal of consent does not, however, affect the lawfulness of AmCham’s processing based on your consent prior to your withdrawal.

If you withdraw your consent, we might not be able to provide our services, such as a membership, to you.

12. What happens if you choose not to provide AmCham with your personal data?

We may need to collect personal data by law, or pursuant to a contract AmCham has with you or your organization. If you choose not to provide AmCham with the personal data requested, it may delay or prevent us from meeting our contractual obligations or providing our services to you. If your provision of any personal data is optional, we will set this out when collecting your personal data.

13. How to register a complaint

Please let us know if you are unsatisfied with how we have used your personal data by contacting us using the contact information listed above in section 2.

In the event that you wish to make a complaint about how your personal data is being processed by AmCham or how your request has been handled, you have the right to file a complaint directly with the supervisory authority where you live or work, or in the place where you think an issue in relation to your personal data has arisen. You can file a complaint with the Croatian Personal Data Protection Agency, http://azop.hr/data-protection-agency, azop@azop.hr

14. Changes to this Statement

The terms of this Statement may change from time to time. We shall publish any material changes to this Statement through appropriate notices either on this website or by contacting you using other appropriate communication channels.



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