15
American Chamber of Commerce in Croatia
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Seminar about KPIs

This seminar was a free of charge and for AmCham members only. We talked about systematic approach and learnd more about relations between strategic and business planning and business performance management. We talked about where in the story are key performance indicators (KPIs), how to recognise and set them and more about their lifecycle.

calendar_month January 30, 2020
location_onAmCham, Strojarska cesta 22, 10. kat

Program:

09:00 – 09:30 Registration and welcome coffee 09:30 – 10:15 Introduction and orientation test What is Business Performance Management? Role of strategic and business planning (planning cycle) in BPM Where do KPIs fit into BPM? 10:15 – 10:30 Break 10:30 – 11:30 KPI related terminology SMART objectives decomposed KPI lifecycle Exit test and conclusions