English
Hrvatski
Since the 1950s, card payments have become a globally accepted and secure payment method, offering advantages for consumers, businesses, and the economy: safety, transparency, convenience, and reduced shadow economy.
SHARE
In Croatia, card payments are the most common payment instrument (8.7 million cards, strong transaction growth). Despite a mature market and infrastructure, card payments are rarely used in public administration. AmCham argues that introducing them would increase efficiency, transparency, and collection rates while reducing cash-handling costs.
AmCham recommendations for Croatia:
- e-Citizens (e-Građani) – enable online card payments for personal documents, taxes, utility bills, and e-stamps.
- Public procurement – introduce card-based payments, especially for small-value transactions.
- Taxes and fees – allow card and installment payments for major obligations such as property and vehicle taxes.
The aim is a more efficient public administration, improved services for citizens and businesses, stronger fiscal transparency, and economic growth.