AmCham’s recommendations for further modernizing of digital payments in Croatia

AmCham has published a position paper on increasing the availability of digital payments in Croatia with a series of recommendations aimed at improving the progress made so far and developing the full potential of digital payments in Croatia.
While preserving cash as an option, the emphasis is on developing a pluralistic payment ecosystem that encourages wider availability and adoption of digital solutions.

Key recommendations include:

  • Issuing digital invoices without additional conditions and delivering them through various digital channels.
  • Reducing the limit for cash payments to EUR 5,000 to combat the shadow economy.
  • Faster VAT refunds (15 days) for companies that generate the majority of their turnover digitally.
  • Developing the e-Citizens platform into a one-stop shop for digital public services that enables the entire process – from request to payment – in one place.
  • Mandatory integration of direct payment links into e-invoices as part of Fiscalization 2.0.
  • Improving the infrastructure for digital payments through wider adoption of at least one digital payment option in the public and private sectors.
  • Encouraging citizens to use digital payments through time-limited and targeted tax incentives.

The aim of these recommendations is to increase transparency, reduce the shadow economy and foster a level playing field for all businesses, and bring more convenience, security and consumer protection.

The position paper is available here.